KSB Dental is continuously working to develop innovations for our DOX|Pedo Technology Suite™, providing greater functionality to every practice. From advancements in practice-to-parent digital communication, charting documentation, and management solutions, we are always looking ahead, attempting to anticipate the changing

How long does it take your staff to enter a $9,000 insurance check covering 72 claims? Many offices report that it could take up to two hours. What if we told you that we have a new feature in DOX

DOX Update 1333 Tutorial

Due to COVID safety regulations, most practices are strongly encouraging all parents/patients to update their health information and complete the COVID Wellness Screening and Consent  forms through the Web Patient Portal.  While parents and patients may have created a DOX|eComm

When using the new TPL Texting feature, practices are reporting that as the parent/patient arrives in the parking lot and texts 5 (which changes the TPL to A for Arrived), they normally text a reply that communicates one of two

When a user clicks the GREEN or RED text icon in TPL, and then selects Reply, the system uses the Default Patient text message template to create the response.  We recommend that this text template automatically include the Practice Name

When a patient texts 5 as instructed in Parking Lot Reminder, the green text icon in TPL will change to RED, and “A” for Arrived will appear. The staff can click the RED text icon to view the message and

If your office has created a special text to communicate with patients when they arrive for their appointment, follow these simple instructions.  With the update, KSB downloaded a new text message template, called KSB Parking Lot Reminder. KSB Parking Lot

Our trainers and support team have set up many offices (especially those that have already relaunched) with a 30 minute text reminder in anticipation of the new DOX TPL Texting Column.  These offices have already been set up with an

DOX Update Demonstration